Delivery / Returns

RESTON SCAFFOLD SUPPLIES DELIVERY & RETURNS POLICY

Delivery and Risk(a) Unless otherwise stipulated and subject to Clause 2(b) in our Terms & Conditions all Goods for delivery will be despatched by the means of delivery of the Supplier’s choice. Where the Purchaser requires a different means of delivery any extra cost must be paid by the Purchaser.(b) Whilst every effort will be made to avoid delay no responsibility is undertaken for meeting any specific delivery dates. Accordingly no liability will be accepted for any direct or indirect loss which may be caused by delayed delivery.

(c) Risk in the Goods shall pass to the Purchaser on delivery.

(d) The Supplier reserves the right to charge for destinations outside mainland England and Wales.

Returned Goods

(a) Subject to (d) below Goods may be returned to the Supplier for credit or exchange for up to fourteen days after the date of delivery provided that the delivery note or invoice number is quoted.

(b) Save for the Goods returned under clause 6(a) in our Terms & Conditions, returned Goods will only be accepted by the Supplier if they are in a sound and resaleable condition. Whether Goods are sound and resaleable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resaleable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser’s expense. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resaleable, Goods will not be deemed resaleable if they are returned in anything but their original packaging or the quantities of the Goods returned are different from those originally supplied, or the goods have been used.

(c) Where the goods returned for credit or exchange are Goods which have been supplied in boxes or in quantities credit notes or exchange of Goods will only be given if the Goods are returned in their boxes and/or in the same quantities supplied to the Purchaser. Credit notes will only be issued if the Suppliers Collection Note has been issued to the Purchaser.

(d) Save for Goods returned under clause 6(a) in our Terms & Conditions, the Supplier reserves the right to make a charge for handling and restocking equal to 20% of the sale price of the Goods returned.

(e) Goods especially obtained for the Purchaser may not be returned for credit or exchange.